About this programme
Being good at the work is not the same as being good at leading the people who do it. This programme is built around the conversations managers actually have to hold, and gives them a way to hold them well.
Who it is for
- Newly appointed supervisors and managers
- Experienced managers moving into senior roles
- Team leaders and shift supervisors
- Succession and talent pool candidates
What it covers
- Self-leadership, time and priorities
- Leading a team through its stages
- Delegation, authority and accountability
- Performance conversations and feedback
- Managing conflict and difficult behaviour
- Leading change and communicating it
- Operational planning and reporting
- Coaching and mentoring your people
What delegates walk out able to do
- Delegate with clear accountability
- Hold a structured performance conversation
- De-escalate and resolve workplace conflict
- Plan, communicate and lead an operational change
Other programmes
Compliance & ReportingSkills Development Facilitation
Equip your appointed SDF to run the workplace skills cycle end to end — from the skills audit to a WSP and ATR that are submitted on time and survive verification.
Programme detail
Health, Safety & RiskOccupational Health & Safety
Practical OHS training for the people who carry legal appointments — representatives, supervisors and site managers who have to make a workplace safe and prove it.
Programme detail
Management & OperationsBusiness & Project Management
Take a project from brief to close-out: scope, schedule, budget, risk and the reporting that keeps a client or funder confident the whole way through.
Programme detailRun this programme for your team
Tell us the group size, the site and the dates you are working towards, and we will come back with a quote and a schedule.